PROCESS SPECIALIST
Livec Staffing Services Private Limited- Posted 8 hours ago
- Be among the first 10 applicants
Job Description
Key Responsibilities
- Handle sales support requests related to quotes, orders, amendments, pricing sheets, and vendor quotes.
- Manage Order-to-Cash (O2C) activities, including agreements, contracts, and quote management.
- Provide subject matter expertise and resolve complex process-related issues.
- Prepare training materials, work instructions, and knowledge base documents.
- Identify opportunities for continuous process improvement.
- Perform root cause analysis and support customer-facing issue resolution.
Required Skills
- 2–5 years of experience in a BPO environment.
- Hands-on experience in Order-to-Cash (O2C), Quote Management, and Quote-to-Order processes.
- Good understanding of L2S processes, agreements, amendments, licensing, pricing, and reports.
- Proficiency in MS Excel.
- Strong analytical, problem-solving, and troubleshooting skills.
- Excellent written and verbal communication skills.
- Customer/client-facing experience is preferred.
- Training and knowledge base creation experience is an added advantage.
More Info
Key Skills
Order-to-Cash (O2C)
Quote Management
Quote-to-Order
Quote Processing
Agreement Management
Contract Amendments
About Company
Live Connections is a search agency that specializes in finding and placing professionals across all industrial sectors. With an extensive background in recruiting, we understand the pitfalls and frustrations of recruiting high-calibre individuals. We also understand the tensions and pressures that can frustrate a professional in his or her search for the right job. With a crack team of result-oriented professionals, we help connect the job-seeker and the Employer and make a match that satisfies both.
With our extensive experience in consulting and recruiting for the emerging enterprise, Live Connections is poised to bring the best solution to both sides of hiring - the job-seeker and the Employer
(Obstacles are what you see when you take your eyes off the goal)
About Recruiter
Mounika