FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company's over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients greatest ambitions.
Job Description
Value Preposition
- Own critical credit risk models: Take ownership of key quantitative models that drive the bank's lending and portfolio management decisions. This is a rare opportunity to establish analytical processes and monitoring framework from the ground up.
- Apply quantitative insight to strengthen the bank's risk oversight: Join a growing Portfolio Analytics team that is expanding its quantitative capabilitieswhere curiosity, creativity, and independent thinking are valued and rewarded.
Job Details
- Position Title: Process Manager Risk Analytics
- Career Level: P4
- Job Category: Assistant Vice President
- Role Type: Hybrid
- Job Location: Bangalore
About The Team
The Portfolio Analytics team operates under Credit Administration and Infrastructure (CA&I) organization and plays a central role in understanding, monitoring, and anticipating credit risk across the Bank. The team works closely with management, business partners, data engineering, model risk management.
We possess both strong quantitative and technical skills to build and execute regularly scheduled and ad-hoc analyses that provide insights into the bank's loan portfolio quality, emerging risk trends and bank-wide impacts of changes in internal strategies and external economic conditions. We apply technical skills to create and maintain a reliable analytics environment in a data warehouse, enabling efficient data preparation, repeatable analysis, and scalable metrics development.
Impact
The role directly supports the bank's mission to maintain a strong loan portfolio by providing analytical oversight and quantitative insights into key risk models. The Model Analyst will become the model owner of several vendor and internally developed models ensuring they are aligned with well-established Risk Management Policies. The position is responsible for many aspects of credit risk models; development, updates, monitoring & interpreting performance, documentation, and addressing validation and regulatory findings. This position plays a critical role in connecting quantitative models with the bank's overall risk management framework.
Team members develop deep expertise in the Bank's underlying data & data models and apply advanced technical skills to prepare, transform, and analyze large, complex datasets for both analysis and model development.
Key Deliverables
- Serve as model owner for assigned quantitative credit models used in credit decisioning and risk management across all lending products.
- Develop a deep understanding of model methodologies, input & output data, assumptions and limitations through vendor and internal documentation.
- Create and maintain detailed internal model documentation.
- Design or enhance model performance monitoring framework, ensuring internal and regulatory compliance.
- Execute performance monitoring framework, including workflows built in Alteryx. Interpret and document results. Analyze and contextualize model outcomes using macroeconomic and portfolio-level insights.
- Develop and automate model performance reports, visualizations, and dashboards summarizing key findings and trends.
- Work closely with Model Risk Management (MRM) to ensure timely model review and compliance with model risk management standards and policies.
- Participate in model review cycles and provide analytical support. Remediate findings.
- Create and maintain comprehensive model documentation, including methodology, data source, assumptions, and change history.
- Establish and maintain relationships with Model Risk Management, internal auditors, and other key stakeholders.
- Develop a deep understanding of the bank's enterprise Datawarehouse and its data model.
- Guide the development and implementation of necessary data attributes that are not available in the bank's data warehouse.
Functional Skills
Skills and Qualification
- Strong analytical and quantitative reasoning abilities.
- Understanding of credit risk concepts, credit products, credit portfolio management theory and practice, model governance, and performance measurement.
- Ability to interpret and apply statistical performance metrics and tests.
- Strong communication and documentation skills to explain technical concepts to diverse stakeholders.
- Experience creating model performance monitoring reports.
- Curiosity, initiative, and adaptability to work in a developing framework with limited preexisting processes.
- Collaborative mindset with the ability to coordinate across global and cross-functional teams.
Technical/Business Skills
- Proficiency in modeling techniques (e.g., linear regression, logistic regression, time series model, machine learning) and performance metrics.
- Hands on experience using Python and SQL for data testing, extraction, transformation, statistical analysis, and data visualization.
- Experience with Alteryx or Tableau workflow automation is helpful.
- Familiarity with data visualization tools and reporting methods.
- Bachelor's or master's degree in a quantitative field (e.g. Mathematics, Statistics, Financial Engineering, Data Science, Physics or related discipline.)
- Ability to establish and maintain your technical environment.
- 10+ years of relevant experience in risk analytics, model development, or model performance monitoring.
Relationships & Collaboration
- Partner with Model Risk Management to ensure adherence to governance standards and to facilitate independent validation processes.
- Work with 1st Line business units to understand operational use of models and contextualize performance results.
- Collaborate with data and technology teams to ensure accurate data sourcing, workflow automation, and process efficiency.
- Communicate findings and recommendations clearly to all stakeholders.
Accessibility Needs
We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.
Equal Employment Opportunity
FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle. 
