Associate Process Manager Roles & responsibilities:
- Experience in experience in manual brokerage or electronic brokerage platforms such as Atlantis, GMI etc
- Escalate issues to client and internal managers to bring issues to their attention promptly
- Independently handle clients and client calls establish self as a valued partner
- Help knowledge management endeavour by sharing process knowledge and best practices within the teams
- Have a thorough understanding of the clients business and related parties to monitor clients activities for unusual transactions
Functional & Technical Skills:
- Bachelor's Degree in B. Com /BBM or Masters Degree in M.Com/MBA/PGDM
- 3 to 5 years of experience in handling a team of a minimum of 20 members with experience in experience in manual brokerage or electronic brokerage platforms such as Atlantis, GMI etc. and an overall experience of 6 to 10 years