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Process Manager

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  • Posted 22 hours ago
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Job Description

Job Description

Credit Card Campaign Execution & offer management

We are seeking a highly detail-oriented Campaign Offer Configuration Specialist to join our dynamic team. This role is crucial in supporting our client's top priority: new customer acquisition, specifically by driving sign-ups for new financial services accounts.

The successful candidate will be responsible for meticulously configuring campaign offers within the client's proprietary systems, ensuring accuracy and compliance.

Key Responsibilities

  • Support the client's Marketing team with the end-to-end setup of offers.
  • Accurately follow detailed setup procedures, including defining base package details, reward syntax, and variables required to generate unique offer URLs.
  • Conduct thorough pre-live and post-release Quality Assurance (QA) on all configured offers to ensure flawless execution.
  • Provide project management support and assistance with troubleshooting system errors as needed, ensuring timely resolution.

Required Skills And Experience

  • Financial Services Experience: Demonstrated experience in the financial services sector, with a strong preference for backgrounds in the credit card space.
  • Credit Card Product Knowledge: Understanding of key credit card concepts such as Annual Percentage Rates (APRs), how cashback and related rewards offers typically function, and other industry-specific terminology.
  • Attention to Detail: Being exceptionally detail-oriented is critical for success in this role, given the precise nature of offer configuration.
  • Strong Excel Skills: Proficiency in Microsoft Excel for data management, analysis, and reporting.

Preferred Skills

  • Cognos /MS Excel Experience: Familiarity with Cognos/MS Excel analytics and reporting tools or any other project management tool

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About Company

Job ID: 149021919