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Process Manager

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Job Description

Job Description

Key Responsibilities

  • Conduct variance analysis to identify gaps between actuals and forecasts
  • Analyze trends and provide insights to support business decisions
  • Extract, clean, and structure data using Excel and SQL
  • Ensure accuracy and quality of data used in forecasting inputs
  • Create reports and dashboards that clearly communicate performance insights
  • Translate data into meaningful narratives and actionable recommendations
  • Coordinate with multiple teams to gather inputs and align on performance metrics

Required Skills & Qualifications

  • Strong proficiency in Excel and working knowledge of SQL and python.
  • Experience in data analysis, reporting, and trend identification
  • High attention to detail and data validation
  • Strong communication skills for storytelling with data
  • Ability to collaborate across teams and manage multiple stakeholders

Qualifications

Preferred Qualifications

  • Experience in Banking Domain.
  • Experience in performance tracking, business analytics, or operations
  • Familiarity with BI tools or reporting platforms

About The Team

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

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About Company

Job ID: 147165027

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