Job Description
The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors.
Job Summary:
We are looking for a highly skilled
Senior Data Analytics Expert with strong proficiency in
Excel,
SQL, and
Adobe Analytics to join our data consulting team. The ideal candidate will have a proven track record of analyzing large datasets, deriving actionable insights, and providing strategic recommendations to clientsparticularly in the context of digital journeys and customer engagement. This is a consultative, insight-driven role focused on enabling business impact through data.
Must Have Adobe Analytics, SQL, Excel , Identification & Understanding of data patterns
Good To have Adobe Target, Banking Domain Knowledge, Python
Key Responsibilities:
- Analyze and interpret complex datasets using Excel and SQL to uncover actionable insights
- Leverage Adobe Analytics to understand customer behavior, digital funnel performance, and engagement trends
- Provide consultative recommendations to clients on journey optimization and digital strategy
- Collaborate with internal stakeholders and client teams to align data insights with business goals
- Slice and dice data across different dimensions such as channel, campaign, or audience segments
- Create insightful dashboards and reports to communicate findings effectively
- (Optional) Support testing initiatives using Adobe Target or similar tools for personalization or optimization
- Present insights clearly to both technical and non-technical audiences
SkillsetsMust-Have:
- 8+ years of experience in data analytics or digital consulting roles
- Advanced Excel skills (pivot tables, lookups, nested formulas, modeling)
- Strong SQL skills for querying, transforming, and aggregating large datasets
- Hands-on experience with Adobe Analytics (Analysis Workspace)
- Excellent analytical and problem-solving abilities
- Strong consulting acumen with ability to translate data into business decisions
- Exceptional communication and stakeholder engagement skills
Good-to-Have:
- Experience with Adobe Target or other A/B testing platforms
- Knowledge of data storytelling and visualization best practices
- Familiarity with digital marketing KPIs and MarTech stack
- Working knowledge of Python for advanced analytics (not mandatory)
- Experience in banking or financial services domain
Awareness of data privacy regulations (e.g., GDPR, CCPA)
About EClerx
eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.
About EClerx Digital
eClerx Digital is the trusted partner of choice to many of the world's largest global brands for creative production, e-commerce/web operations, and analytics and insights services. We help clients maximize the results of their digital activities across the customer journey. Global industry leaders partner with us to cost-effectively scale their digital activities by leveraging our highly skilled blended resource model.
To know more about us, visit https://eclerx.com
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. 
