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Process Manager

7-9 Years
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  • Posted 10 hours ago
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Job Description

Senior Process Manager/ Process Manager

Experience: 710 Years
Location: Mumbai/ Pune and other locations
Job Description:
The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, an

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About Company

eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies.

Job ID: 150090977

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Skills:

Employee RelationsEmployee EngagementReporting Skillsdisciplinary processesgrievance resolutioncapability developmentAttrition Managementperformance managementHR processes