Search by job, company or skills

Process Manager

eClerx Investments Ltd
8-10 Years
Mumbai
Early Applicant
  • Posted 20 days ago
  • Be among the first 10 applicants

Job Description

  • 8+ years (Process Manager) / 12+ years (Senior Process Manager) of experience in KYC, AML, Financial Crime Compliance, Business Analysis, or Regulatory Transformation.
  • Strong understanding of Institutional KYC requirements, including CDD, EDD, Periodic Reviews, Event-Driven Reviews, Financial Institutions, Correspondent Banking, Asset Managers, Funds, Investment Vehicles, Corporates, and Complex Ownership Structures.
  • Proven expertise in gathering, analyzing, and translating business, operational, and regulatory requirements into process flows, functional specifications, user stories, and acceptance criteria, supporting technology-enabled transformation initiatives.
  • Act as the primary liaison between Financial Crime Compliance, Operations, Product, and Technology teams to define and deliver strategic KYC transformation initiatives.
  • Partner and collaborate with Product Managers and AI teams to identify, prioritize, and define Agentic AI use cases across the KYC lifecycle.
  • Support the design of AI-enabled capabilities, including document intelligence, data collection, risk assessment, case summarization, workflow orchestration, and review automation.
  • Conduct process assessments, identify automation opportunities, and define future-state operating models.
  • Lead workshops with Compliance, Operations, Product, and Technology stakeholders to validate requirements and solution designs.
  • Support backlog management, sprint planning, UAT, model validation, pilot testing, and production implementation activities.
  • Understanding of AI governance, human-in-the-loop controls, model explainability, and risk management principles within regulated environments.
  • Strong understanding of KYC target operating models, controls, and risk mitigation processes.
  • Experience working with Agile product development teams.
  • Experience working on automation, GenAI, AI-assisted workflows, Agentic AI, or digital transformation initiatives.
  • Excellent stakeholder management, communication, facilitation, and presentation skills.
  • ACAMS certification preferred.

About Company

eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies.

Job ID: 152203559

Last Updated: 13-08-2026 03:43:27 PM
Homejobs in MumbaiProcess Manager

Similar Jobs

Process Manager

eClerx
E
Mumbai, India

Skills:

Tensorflow, Pytorch, Docker, Rest Apis, Kubernetes, Python, LangChain, CrewAI, Generative AI, AWS Bedrock, LLMs, AI Agents, Hugging Face, cloud platforms, CI CD, Azure AI Foundry, LangGraph, Agentic AI, RAG, Prompt Engineering, LlamaIndex, Google Gemini Enterprise

Process Manager

eClerx Investments Ltd
E
Mumbai

Skills:

Tensorflow, Pytorch, Docker, Rest Apis, Kubernetes, Python, CrewAI, LangChain, Generative AI, AWS Bedrock, AI Agents, LLMs, Hugging Face, cloud platforms, CI CD, Azure AI Foundry, LangGraph, Agentic AI, RAG, LlamaIndex, Prompt Engineering, Google Gemini Enterprise

Process Manager - KYC

Personiv
Mumbai, Pune

Skills:

AML & Due Diligence Process Management, Logical & Analytical Reasoning, Documentation & Process Governance

Manager - Risk based Internal Audits/ Process Audits

Ss C Technologies
S
Mumbai

Skills:

Internal Audit, Risk Assessment, Audit reporting, Process walkthroughs, Team Management

Beware of Scammers

We don’t charge money for job offers

Know More