Process Coordinator - Operations

Job Summary

We are looking for a Process Coordinator to coordinate day-to-day business processes, ensure timely execution of activities, maintain MIS and documentation, and coordinate with internal teams and external stakeholders.

Key Responsibilities

• Coordinate and monitor day-to-day operational processes.
• Follow up with different departments to ensure timely completion of assigned activities.
• Maintain process-related records, trackers and documentation.
• Prepare MIS reports, daily/weekly/monthly reports and dashboards.
• Track pending activities, TAT, deliverables and process status.
• Coordinate with internal teams, vendors, customers and other stakeholders.
• Identify process gaps and escalate delays or issues to the concerned team.
• Ensure adherence to defined SOPs and company processes.
• Maintain accurate data in Excel/ERP/software systems.
• Support management with regular updates and reports.
• Assist in process improvement and implementation of new processes.
• Handle email communication, documentation and follow-ups.
• Perform any other coordination and administrative activities as required.
  
  

Required Skills

• Good knowledge of MS Excel and MIS reporting.
• Strong coordination and follow-up skills.
• Good communication and interpersonal skills.
• Good documentation and record-management skills.
• Ability to manage multiple tasks and deadlines.
• Attention to detail and accuracy.
• Experience with ERP/CRM/software systems will be an advantage.
  
  

Qualification

Graduate in any discipline. MBA/PG qualification will be an advantage.

Candidate Profile

• 2–5 years of experience in Process Coordination / Operations / MIS / Business Coordination.
• Candidates from FMCG, manufacturing, trading or corporate environments will be preferred.
• Must be comfortable working on-site at Andheri East
  
  

Skills: excel,communication,management,documentation