Process Associate - S2P

Inviting applications for the role of Process Associate/ Process Developer- S2P - Purchasing order

Responsibilities

• Process Purchase Orders (POs) with many IT vendors using a variety of ordering methods, such as electronic ordering (EDI/XML)

• Resolving order issues with clients Sales Representatives and our IT vendors

• Expedite and follow up with vendors to ensure accurate and timely delivery of purchase orders

• Form and maintain vendor relationships to meet clients performance, efficiency and pricing requirements

• Research past orders to resolve issues and reconcile open PO transactions

• You will be involved in communication and interaction with various internal departments including Inside Sales, Accounting, Hardware, Licensing, Warehouse and our Technical teams

• Develop familiarity with our IT vendors and make sourcing decisions to pick best vendor based on performance, pricing and/or availability

• Issue quotes and interact with customers

• Obtain vendor quotes

• Create parts and vendors

• Reconcile vendor invoices and set up for payment

• Coordinate with Legal and suppliers through the defined channels for supplier to agree to clients existing vendor agreement or we try to get client's legal to agree to the supplier's agreement

• Follow-up and escalate on pending items with relevant departments

• Building relations with clients and sales representatives and becoming a point-of-contact for Sales and Supplier inquiries

• Own SLA/KPI and ensure achieve daily TAT and accuracy with 100%

• Share insights to the Training team on improving the team's process knowledge overall

Qualifications we seek in you!

Minimum Qualifications / Skills

• Bachelor's Degree in Commerce, Business Administration

• Prior work experience

• Excellent written and verbal communication skills

• Ability to learn fast, absorb knowledge and apply newly learned information

• Ability to work effectively within all levels of an organization, both internally and externally

• Ability to work both individually and in a team environment

• Excellent problem solving, organizational, and time management skills

• Ability to think creatively and find solutions to issues

• Detail oriented with the ability to multitask and complete tasks with efficiency and accuracy

• Ability to self-manage, take initiative and be resourceful

• Excellent follow up skills

Preferred Qualifications/ Skills

• Office experience

• Familiarity with computer products and programs are desirable for this position

• May need to work after hours, once every other month, to ensure orders that need to be processed, have been received and completed for End of Month

• On rare occasion (i.e. once every other year), our Purchasing Representatives may need to be on call and work on a weekend

• Oracle, SAP, knowledge and experience would be an added advantage