Dear Candidates we are actively hiring for Process Associate role About the Role:
Were looking for a
dynamic and detail-oriented Sales Operations Executive with hands-on experience in
Order Management / OTC (Order-to-Cash) within an
International BPO environment .
You all work closely with global teams to ensure smooth order processing, stakeholder engagement, and customer satisfaction.
Key Responsibilities
- Manage and process orders accurately through STS / Order Management systems.
- Handle queries related to billing, order tracking, and issue resolution.
- Collaborate with internal and external stakeholders to ensure timely delivery.
- Maintain process compliance and documentation for audits.
- Support cross-functional teams for data accuracy and report generation.
Required Skills Qualifications
13 years of experience in
Order Management / OTC
Background in
International BPO (support or operations process)
Proficiency in
Excel, CRM, and order processing tools
Excellent
verbal and written communication skills
Ability to
multi-task, prioritize, and manage time effectively
Strong problem-solving and stakeholder management skills.
Interested candidates please sahre updated resume to [Confidential Information]
This job is provided by Shine.com
