Location:- Canada & Australia
Experience:- 6-16
Salary:- 32LPA - 40LPA
- Analyze existing business and operational processes to identify inefficiencies and improvement opportunities
- Document process flows, SOPs, and work instructions using standard methodologies
- Conduct process mapping (SIPOC, Flowcharts, Value Stream Mapping)
- Define and track process KPIs, SLAs, and performance metrics
- Perform root cause analysis and support corrective and preventive actions
- Support process standardization, optimization, and automation initiatives
- Collaborate with cross-functional teams, including operations, finance, compliance, and IT
- Prepare reports and dashboards for management review
