Proc ess Associate

Hello,

I hope you are doing good.

Hiring Alert | Freshers & Experienced Candidates Welcome!

We are actively hiring 100+ Customer Service Representatives (Chat Support) for a leading global healthcare project.

Work Locations: Noida | Gurugram | Hyderabad

Employment Type: Candidates will be on Artech payroll and will work for our client.

Interview Mode: Face-to-Face (Noida/Gurugram/Hyderabad)

CTC: Case-to-case basis

Who Can Apply

• Freshers and candidates with up to 2 years of experience
• Any Graduate can apply
• Technical graduates (B.Tech, M.Tech, MCA, BCA) are not eligible

Role & Responsibilities:

• Handle customer interactions through Chat Support
• Resolve customer queries with professionalism and empathy
• Deliver accurate and timely resolutions
• Maintain quality and customer satisfaction metrics
• Document customer interactions effectively
• Manage multiple chat conversations simultaneously

Key Requirements:

• Excellent written communication skills in English
• Good typing speed and typing accuracy
• Strong communication skills
• Customer-focused mindset
• Prior chat support experience is an advantage

⭐Preferred Experience:

• Chat-based customer support
• Healthcare, insurance, or managed care processes
• CRM tools and chat platforms

Important Details:

• Rotational shifts
• Rotational week-offs
• 100% Work from Office

Employee Benefits:

• Two-way cab facility (within a 40 km radius via nodal points)
• 1 month training program at the client site before moving to production

Interested candidates can share their updated resume at:

[HIDDEN TEXT] or call me at 9311057183

Kindly share this opportunity with your network and help deserving candidates find their next career move!

#Hiring #FreshersHiring #ExperiencedCandidates #ChatSupport #CustomerService #BPOHiring #NoidaJobs #GurugramJobs #HyderabadJobs #HiringNow #JobOpportunity #CareerGrowth #CustomerSupport #Artech #WalkInInterview #GraduateJobs #ImmediateHiring #WorkFromOffice #JobSearch #ReferralHiring