Core Responsibilities
Client Service & Stakeholder Management (Primary Focus)
- Serve as key contact for LPs, GPs, and Investor Relations teams, managing complex queries, bespoke reporting requests, and side letter obligations.
- Maintain high-touch communication standards, ensuring proactive updates on capital calls, distributions, valuations, and fund performance.
- Partner with Deal Teams, Legal, Compliance, Tax, and external auditors/administrators to ensure timely and accurate information flow.
- Lead audit coordination, managing deliverables, timelines, and issue resolution with external auditors.
- Drive investor experience enhancements, including dashboard reporting, SLA adherence, and feedback loops.
Fund Accounting & Reporting
- Oversee quarterly and annual financial statements under US GAAP/IFRS, including partner capital accounts and waterfall allocations.
- Review and approve capital activity (calls, distributions, equalizations) and ensure compliance with side letters and bespoke investor economics.
- Support valuation processes and ensure accurate application of ASC 820/IFRS 13 fair value principles.
- Ensure regulatory reporting compliance (Form PF, Annex IV, FATCA/CRS) and partner with Tax for investor tax packs.
Process & Controls
- Implement and monitor internal controls, reconciliations, and exception management to maintain audit readiness.
- Identify and execute process improvements to reduce cycle times and enhance reporting accuracy.
- Support system optimization initiatives (Investran, eFront, Allvue) and automation projects for investor reporting.
People Leadership
- Manage and mentor a team of analysts and senior analysts, ensuring strong technical capability and client service orientation.
- Foster a culture of accountability, responsiveness, and continuous improvement.
Key Performance Indicators (KPIs)
- Client Service: SLA adherence for investor queries, LP satisfaction scores, audit outcomes.
- Timeliness & Accuracy: On-time delivery of financial statements, capital activity, and bespoke reports.
- Stakeholder Engagement: Positive feedback from IR, Deal Teams, and external auditors.
- Process Efficiency: Reduction in manual reconciliations, improved turnaround times.
- Team Development: Training completion, engagement scores, and retention metrics.
Qualifications & Experience
- Bachelor's/master's in accounting/finance; CPA/ACA preferred.
- 10+ years in private equity fund accounting or alternatives, with strong client-facing experience.
- Expertise in US GAAP/IFRS, waterfall mechanics, carried interest, and investor economics.
- Familiarity with PE accounting platforms (Investran, eFront, Allvue, Yardi) and reporting tools (Workiva).
Excellent communication and stakeholder management skills.
