Role - Printer SME
Years of Experience - 7 to 13 years
Location - Bangalore
Key Responsibilities
- :Architect and manage enterprise print infrastructure (on‑prem and cloud‑based)
- .Deploy, configure, and maintain Print Servers, print queues, and driver repositories
- .Manage enterprise print management tools such as Papercut, Equitrac, SafeCom, uniFLOW, PrinterLogic, etc
- .Provide L2/L3 support for complex print issues and escalations
- .Implement secure print solutions, pull printing, and print auditing
- .Optimize print workflows, print fleet utilization, and reduce operational costs
- .Oversee MFD installation, configuration, firmware updates, and fleet management
- .Troubleshoot driver conflicts, spooler issues, connectivity failures, and print performance problems
- .Collaborate with vendors (HP, Canon, Ricoh, Xerox, Kyocera, Lexmark)
- .Document architecture diagrams, SOPs, configurations, and support guidelines
- .Lead print modernization initiatives such as serverless printing, cloud print, and automation
- .Manage SLA adherence, capacity planning, and reporting
.
Required Technical Skill
- s:Strong expertise in Windows Print Server Management and print spooler service
- s.Experience in driver management (Universal Print Driver, PCL, PostScript
- ).Hands-on with MFDs from major OEMs (HP, Canon, Xerox, Ricoh, etc.
- ).Proficiency in enterprise print solution
- s:LRS o
- r Papercut MF /
- NGEquitr
- acuniFL
- OWSafeC
- omPrinterLogic / Serverless Pri
- ntKnowledge of Microsoft Universal Print (preferred
- ).Strong troubleshooting skills across networks, AD, GPO, and endpoint print issue
- s.Basic scripting (PowerShell) for print automatio
n.
