Account Planner/Manager - Print
Position Summary
- Coordinate production-related services to meet customer requirements and needs.
- Perform Order Entry of new orders into Technique software.
- Enter shipping and batch instructions for orders into Technique software.
Responsibilities
- Coordinate all inputs, including but not limited to, print order, mail file, supplied inserts, outsource needs and verify completion of manufacturing instructions and production
- Generate the Technique job plan for each individual job based on information provided/received from the customer.
- Collaborate with Account Specialists/Sales to meet Customer requirements
- Communicate Customer expectations directly to the manufacturing plant
- Maintain/track plant schedule per customer approved schedule
- Follow a detailed checklist to ensure all data is received and the process is completed.
- Coordinate instructions and process distribution files for shipments via FedX/UPS & USPS
Job Knowledge & Skill
- Requires a very good knowledge of web, sheetfed and digital printing (press, bind & mail) and Imposition Planning. Various finishing activities such as tipping, bellybanding and polybagging.
- Very good book knowledge of soft cover, hard cover, saddle stitch and mechanical binding.
- Understanding of version placement.
- Knowledge of computers and software tools in order to complete duties. successfully. This includes but not limited to Technique, Process Shipper, Microsoft Outlook Excel and Word.
- Professional English Language Communication Skills to read instructions and compose both internal and external customer emails.
- Resilience in stress tolerance.
- Ability to change direction quickly and multitask.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to act with integrity, professionalism, and confidentiality.
- Associate's degree (A.A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and /or training; or equivalent combination of education and experience is preferred.
- Some Overlap with US working hours will be required for orders on short schedules that must be entered on the same day as they arrive.
