Mandatory Skills - Application support/ product support, Sunrise Clinical Manager (SCM), Azure
- Provides continual technical guidance and support to the client on an ongoing basis.
- Collaborates with the internal technical teams to ensure successful implementation and integration of the proposed solutions.
- Collaborates with business stakeholders and Technical Account Managers (TAMs) to understand business requirements and objectives; Designs solutions that align with Hosting best practices, industry standards, and organizational business priorities.
- Develops and documents overall technical architecture for the client including infrastructure components, data flow, integration points, domain trust relationships, security considerations, and performance requirements.
- Designs and documents integration of various systems, components, and third-party services to create a detailed application environment.
- Creates architectural diagrams and documentation to effectively communicate design to the account team.
- Identifies potential technical risks and provides mitigation strategies.
- Proactively addresses challenges related to project deliverables and client environments.
- Reviews control systems for assigned client(s) on a weekly basis and takes appropriate actions to mitigate issues.
- Contributes to the development and refinement of internal processes and best practices.
