Principal Consultant – Intune Architect

Ready to build the future with AI
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Principal Consultant - Intune Architect
Responsibilities
Advanced Troubleshooting:
.Handles complex device and app issues.
.Analyzes logs and diagnostic data.
Security and Threat Management:
.Implements security baselines.
.Responds to security incidents.
Custom Scripting and Automation:
.Writes custom PowerShell scripts for Intune.
.Automates repetitive tasks
Intune Infrastructure Management:
.Manages Intune connectors (e.g., SCCM, Exchange).
.Optimizes Intune performance.
Integration with Other Services:
.Integrates Intune with Azure AD, Conditional Access, and other Microsoft services.

o Policy Management:
. Configures Intune policies for devices and apps.
. Ensures compliance with organizational standards.
o Device Enrollment and Configuration:
. Assists with device enrollment (e.g., Intune AutoPilot,).
. Sets up device profiles (e.g., Wi-Fi, VPN, security settings).
o App Deployment and Troubleshooting:
. Deploys apps to managed devices.
. Resolves app installation issues.
o Device Compliance Monitoring:
. Monitors device compliance status.
. Takes action on non-compliant devices.
o Certificate Management:
. Manages certificates for secure communication.
. Configures certificate profiles.
o Troubleshooting Device Issues:
. Investigates device-specific problems.
. Collaborates with L3 support for complex issues.

Qualifications we seek in you!
Minimum Qualifications

.Helpdesk experience
.Networking Concepts
.Knowledge on ITIL procedures

Preferred Qualifications/ Skills

.Bachelor's degree or equivalent combination of education and experience needed.
.Relevant years of experience as a Major/Critical Incident Manager.
.Working Experience of Service Now (Ticketing tool)
.Excellent English communication skills (written and oral), with experience interacting with all levels of management both within Company and Customer organizations.
.Excellent knowledge, experience, and excellence within the specific area of Major Incident Management

Why join Genpact
.Lead AI-first transformation - Build and scale AI solutions that redefine industries
.Make an impact - Drive change for global enterprises and solve business challenges that matter
.Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
.Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
.Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.