Principal Consultant - Devops

Ready to build the future with AI
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role ofPrincipal Consultant - Devops

In this role You will be configuring and maintaining the platform in a professional and controlled way using SRE principals. The business processes are traveling over various other systems and require you to look beyond your own scope and collaborate closely with other teams in the organization.

Responsibilities

• Managing the Windows .NET and SQL Servers platform.

• Configure and maintain multiple MSSQL databases and .NET applications.

• Ability to manage, configure, optimize the IIS Server

• Familiar with SRE concepts and System and Application Monitoring

• Applying capacity and performance management using

• Use monitoring and observability tooling like SCOM/Squared Up, Prometheus/Grafana and ELK stack to prevent issues and improve the stack.

• Familiar with fail safe and disaster recovery and business continuity concepts.

• Ensure high levels of availability, sustainability and security.

• Understanding of IT Service Management/ITIL and relevant tooling

• Analyse, solve, and correct issues in real time.

• Execute blameless postmortems and root cause analysis from e2eand follow up on them.

• Be outspoken and provide suggestions for solutions and improvements.

• Refine and automate regular processes, track issues, and document changes

• Assisting developers with query tuning and schema refinement

• Assisting developers in building CI/CD pipelines in Azure DevOps for automated deployments of IIS applications or windows services

• Develop structured, version controlled and efficient PowerShell code for automation purposes.

• Drive a professional Life Management and vulnerability management attitude.

• Provide standby support for critical production systems when required.

• Perform scheduled maintenance and support release deployment activities after regular hours.

Qualifications we seek in you!

Minimum Qualifications

• B.Tech/B.E/ MCA

• Excellent written and verbal communication skills

Preferred qualifications

• good level of experience in a SQL & Windows Server administration or similar roles

• good level of experience on Microsoft's Always On solution

• experienced with High Availability (HA) and Disaster Recovery (DR) options for SQL Server

• good level of experience with Performance Tuning and Optimization

• good level of automation skills, via scripting (mostly PowerShell, Ansible)

• good level of experience with Windows server and Active Directory

• good level of experience on security concepts and implementations around a platform

• experienced with AWS/Azure DevOps and CI/CD pipelines.

• experienced with backups, restores and recovery models.

• experiences with Active Directory and Kerberos capabilities and concepts

• Sense of ownership and pride in your performance and its impact on company's success

• Critical thinker and problem-solving skills

• Team player with great interpersonal and communication skills

• Microsoft relevant MCSA/ MCS qualifications

Nice to have:

• Experience in enterprise scheduling solutions (TWSd,UAC)

• Experience in python scripting

• Experienced event driven technologies like Apache Kafka

• Experience in secured file transfer technologies like XFB Axway

• Experience in NGINX and Load Balancing Solutions

• Experience in stress, load and performance testing

• Experience in Windows based platforms in the public cloud

• Experience with MS ADFS and multifactor authentication solutions

Why join Genpact