Job Role Overview
The Principal Business Solutions (Data & Analytics) will serve as the strategic interface between business stakeholders and the Data & Analytics organization. This role is responsible for identifying business needs, shaping data-driven solutions, owning the demand pipeline, and ensuring successful delivery of data products and initiatives. The ideal candidate will be a strong business partner, program leader and account manager with deep experience in consultative engagement, data-driven transformation, and multi-stakeholder management.
Key Responsibilities
Business Partnering & Demand Management
- Act as the primary point of contact for business units on all Data & Analytics initiatives.
- Understand business strategies, pain points, and data needs; translate them into actionable requirements and solution roadmaps.
- Build and maintain a strong demand pipeline aligned with organizational priorities and analytics strategy.
- Facilitate scoping, prioritization, and business case development for new data & analytics opportunities.
Solution Consulting & Strategy
- Provide thought leadership on data-driven transformation, BI modernization, AI/ML-enabled solutions, and data governance.
- Challenge business assumptions, propose innovative solutions, and drive adoption of advanced analytics.
- Partner with internal technical teams (Data Engineering, Data Science, BI) to architect scalable and sustainable solutions.
Stakeholder Engagement
- Build deep relationships with business leaders, becoming a trusted advisor for data-driven decision making.
- Gather feedback, manage expectations, and proactively identify opportunities to enhance business value.
- Improve stakeholder experience through structured communication, governance routines, and performance reporting.
Value Realization & Continuous Improvement
- Establish success metrics for all initiatives and ensure value is measured and communicated effectively.
- Drive continuous improvement, ensuring solutions evolve with business needs and technology advancements.
- Support change management and user adoption programs for analytics products.
Required Skills & Experience
Technical & Functional Skills
- Strong understanding of Data & Analytics concepts: Data Warehousing, ETL/ELT, BI tools, Cloud platforms, Data Governance, Data Science/ML fundamentals.
- Must have airline domain knowledge and experience
- Ability to convert business requirements into solution designs and high-level architecture.
- Familiarity with modern analytics tools (e.g., Power BI, Tableau), cloud ecosystems (Azure/AWS/GCP), and MDM/data quality frameworks.
Business & Leadership Skills
- 1015+ years of overall experience, in Data & Analytics consulting, business partnering, product ownership, or delivery management.
- Experience working with senior business stakeholders in a matrix organization.
- Strong communication, negotiation, and executive presentation skills.
- Proven ability to manage multiple projects and complex cross-functional teams.
- Excellent problem-solving and analytical mindset.
Preferred Qualifications
- MBA or Master's degree in Business, Technology, Analytics, or related field.
- Experience in a consulting environment or in-house analytics COE.
- Certifications in Agile, Product Ownership, or Cloud platforms (Azure/AWS) are a plus.
