Professional Experience Summary
Experience & Skills Summary Research Analyst
Experienced in sourcing, procurement operations, and handling non-stock product requests. Skilled in vendor negotiation, quotation preparation, and maintaining profitability across special orders. Strong background in supporting sales teams, conducting product research, and ensuring accurate fulfillment within supply chain workflows.
Essential Duties & Responsibilities
- Prioritize and complete non-stock quotations within SLA timelines.
- Identify product attributes including size, material, quantity, and technical specifications.
- Research product availability within core and non-core offerings to determine optimal sourcing paths.
- Establish and maintain business relationships with vendors, negotiating pricing, MOQs, and lead times.
- Review and manage net profit margins to ensure sustainable profitability.
- Develop ISO-compliant quotation documents and create NCNS part numbers.
- Provide strong customer service support across sales teams, customers, vendors, and internal groups.
- Perform additional duties as assigned.
Required Skills & Abilities
- Working knowledge of MRO-related products (Automotive, Chemicals, Cutting Tools,
- Electrical, Fasteners, Fluid Power, Safety, Welding).
- Strong multitasking and prioritization abilities.
- Excellent communication skills for interacting with customers, vendors, and internal stakeholders.
- Proficiency in Microsoft Office and ability to learn systems such as SAP.
- Strong online research capabilities.
- Basic understanding of Business Intelligence and Lean Six Sigma concepts.
Qualifications
- Bachelor's degree OR 25 years of related experience in the MRO field.
- Ability to understand team and individual AIP goals.
- Working knowledge of supply chain processes, sourcing, and vendor management.
Core Competencies
- Sourcing & Vendor Relationship Management.
- Product Attribute Identification & Technical Analysis.
- Quotation Management & ISO-Compliant Documentation.
- Net Margin Review & Profitability Management.
- Customer & Sales Team Support.
- NCNS Part Number Creation & Data Maintenance.
Technical Skills
- Proficient in Microsoft Office (Excel, Outlook, Word).
- Working knowledge of SAP or similar ERP systems.
- Strong online research capabilities.
- Familiarity with BI dashboards (Power BI) and KPI interpretation.
- Basic Lean Six Sigma understanding (DMAIC, waste reduction).
Soft Skills
- Effective communication and coordination abilities.
- Strong multitasking and time management.
- Analytical thinking and problem-solving.
- Collaboration and cross-functional teamwork.
