Presales Team Lead

Qualification- Any graduate

Experience - 2 Year of exp. in cold calling & 1 year exp. in team handling

Location- Bangalore (Hybrid)

Responsibilitie

sBe responsible for meeting and exceeding the city-level targets along with your own OKRs

.- Be responsible for continuously developing a team of agents into fantastic relationship executiv

e- Be responsible to ensure that key productivity metrics like dialled calls, MQLs of each team member is achieved

.- Be responsible to assess the leads pipeline of each city you are responsible for and prioritize call tasks accordingly, ultimately ensuring that the active leads bucket is fully utilized

.- Be responsible for leading and closely tracking experiments / pilots, if any, that are run time to time

.- Take responsibility for real-time call queue management in order to ensure hygiene of input metrics

.- Be responsible for schedule adherence of each & every individual within th

eteam

.- Will be responsible to build a good working relationship with the key stakeholders within the business unit

.- Coordination among internal cohorts for weekly / monthly roster & plannin

g- Support the newbies to bring them up through their learning curv

e- Work closely with the team to achieve city-wise target