Presales Manager

Job description

Role & responsibilities

1. Lead Management

- Handle incoming leads from various channels (digital campaigns, portals, walk-ins, referrals)

- Qualify leads based on budget, requirements, and intent

- Maintain and update lead data in CRM systems

2. Client Interaction

- Contact potential clients via calls, emails, and messages

- Understand customer needs and suggest suitable projects

- Provide accurate project details (pricing, amenities, location benefits)

3. Site Visit Coordination

- Schedule and coordinate site visits with sales executives

- Ensure clients are properly briefed before visits

- Follow up post-visit for feedback and conversion

4. Sales Support

- Work closely with the sales team to ensure smooth handover of qualified leads

- Assist in achieving sales targets by nurturing leads

- Track lead progress and conversion ratios

5.Reporting

- Maintain accurate records of interactions in CRM

- Generate daily/weekly reports on leads, conversions, and pipeline

- Analyze lead quality and campaign performance

6. Customer Relationship Management

- Build and maintain strong relationships with prospects

- Handle initial queries and objections professionally

- Ensure high customer satisfaction

Preferred candidate profile

- Strong communication and negotiation skills

- Knowledge of real estate market, property types, and pricing

- Experience with CRM tools

Qualification:

Any Graduate