About the Company
Nambiar Builder is committed to delivering exceptional real estate properties and services. Our mission is to provide quality living spaces that meet the diverse needs of our clients while fostering a culture of integrity, innovation, and customer satisfaction.
About the Role
We are seeking a motivated and experienced Pre-Sales Team Member to join our team at Nambiar Builder. The ideal candidate will be primarily responsible for managing and converting inbound leads, including calls and inquiries, into successful Site Visits and client engagements. This role is ideal for someone with excellent communication skills who can effectively understand client needs and articulate how Properties of Nambiar Builder's can meet those needs.
Responsibilities
- Managing Calls & Prospect generation: Conduct high volume outbound/inbound calls to clients and introduce our real estate Properties and offerings. Engage in meaningful conversations, clarify information and understand client needs.
- Prospect Generation & Information Sharing: Possess detailed knowledge of the Nambiar Properties and provide accurate information about available properties, including features, amenities, pricing etc.
- Follow-Up: Perform follow-up calls in a timely manner to nurture leads, warm-up existing old leads and provide additional information as needed.
- Scheduling Site visits: Convert the customers into prospects and schedule Site Visits for the properties. Demonstrate an aptitude for sales, be able to ask for the next site visit.
- CRM Management: Maintain accurate and up-to-date records of Calls, Leads, interactions, and client details in the CRM system (Salesforce) as per the SOP.
- Target-oriented: Strong ability to achieve/overachieve weekly targets and earn higher incentives. Both quantitative & qualitative targets should be met.
- Collaboration: Work closely with the Sales, Marketing, and Site Office teams to ensure seamless onboarding and client satisfaction for all Site Visits.
- Customer Service: Be the face of the brand & establish a positive rapport. Deliver exceptional customer service by addressing client concerns, answering questions and always maintain highest brand value of Nambiar Builders.
Qualifications
Any degree with good communication skills.
Required Skills
- Excellent communication skills
- Strong understanding of client needs
- Ability to manage and convert leads
- Proficiency in CRM systems (Salesforce)
Preferred Skills
- Experience in real estate sales
- Ability to work collaboratively with teams
- Strong customer service orientation
Pay range and compensation package
Compensation details will be discussed during the interview process.
Equal Opportunity Statement
Nambiar Builder is an equal opportunity employer. We are committed to diversity and inclusivity in our hiring practices and encourage applications from all qualified individuals.
