Position Summary
The Presales Consultant for Cybersecurity plays a key role in assisting the sales team by providing technical expertise and insights into cybersecurity solutions and services during the pre-sales process.
This role requires deep knowledge of security technologies, MSSP offerings and solutions, excellent communication skills, and the ability to build trust with clients through technical consultancy and advisory.
You will closely work with clients to assess their security requirements, design customized security solutions and services, and articulate the value of the company's products and services to drive successful sales outcomes.
Key Roles & Responsibilities
Technical PreSales Support
- Collaborate with the sales team to identify client security needs and recommend appropriate technical solutions and services
- Conduct in-depth technical presentations, demos, and workshops on our SOC and OEM technology offerings around XDR, NDR, SSE, NAC, WAF, Cisco Hypershield, Cisco data center services (ACI)
- Design and propose customized security architectures based on clients environments, challenges, and business goals
- Develop technical proposals, SOWs, LLDs, and proof of concepts (PoCs) to demonstrate product & solution effectiveness
Customer Engagement & Requirement Gathering
- Engage with clients regularly to understand their security landscape, objectives, and requirements
- Capture meeting notes, action items; share with internal/external stakeholders, follow up and act until the closure of the business
- Perform detailed analysis and risk assessments by taking note of regulatory and compliance requirements
- Serve as a trusted advisor for security best practices and technology adoption, building strong client/customer relationships
Solution Design and Architecture
- Proficient in designing end-to-end cybersecurity solutions, managed and professional services that address customer needs
- Integrate with existing environments where necessary
- Good understanding of networking technologies Routing, Switching, and Wireless
- Collaborate with internal teams to ensure the proposed solutions are feasible, scalable, and align with the company's technical capabilities
- Prepare solution documentation, architecture diagrams, compliance framework summary guidelines, and marketing collaterals as required
Technical Knowledge and Expertise
- Maintain up-to-date knowledge of technology trends, emerging threats, and new cybersecurity and network technologies
- Educate the sales team on new technologies, trends, market opportunities; be an advisor and support them with updates to sell solutions effectively
- Research and analyze competitors security products, identifying differentiators and positioning the company's solution accordingly
Proposal Development and RFP/RFI Response
- Participate in the development of proposals and respond to RFPs and RFIs from potential customers
- Collaborate with different teams to ensure technical accuracy, relevance, and compliance with customer requirements
Basic Qualifications
- Bachelor's degree in Computer Science, Cybersecurity, Information Technology, or related field
- 5+ years of experience in a cybersecurity pre-sales, consulting, or technical advisor role
- Relevant certifications (such as CCIE, CISSP, CISM, CEH, or vendor-specific certifications) are a plus
- Experience working in cloud environments and cloud security is a value add
- Good understanding of network technologies Routing, Switching, Wireless, Load Balancers, etc.
- Techno-commercial approach and hunger for growth and business with integrity
Preferred Qualifications
- Understanding of security architecture and risk assessment methodologies
- Strong understanding of cybersecurity principles, tools, and frameworks, including but not limited to firewalls, intrusion detection/prevention systems, SIEM, endpoint protection, identity and access management, cloud security, and vulnerability management
- Experience with security vendors and products (e.g., Cisco, Palo Alto, Fortinet, Zscaler/Netskope, Check Point, Splunk, etc.)
- Knowledge of network security, cloud security (AWS, Azure, GCP), data security, and compliance standards (e.g., ISO 27001, NIST, GDPR, HIPAA)
- Excellent ability to convey technical concepts to non-technical stakeholders
- Proven experience conducting client meetings, presentations, and technical demos
- Excellent communication, presentation, and interpersonal skills
- Ability to build and maintain relationships with clients, acting as a trusted advisor
