Premium BPO/International/Voice Process - Professional

Job Responsibilities:

• Handle inbound and outbound customer calls professionally
• Respond to customer queries through email and live chat
• Provide accurate, timely, and effective solutions to customer concerns
• Ensure high levels of customer satisfaction through excellent service delivery
• Adhere to shift schedules and performance metrics

Work Conditions:

• 5 days working with 2 rotational week-offs
• Rotational shifts (24x7)
• Both-side cab facility provided
• Immediate joiners required
• Face-to-face interview mandatory

Candidate Profile:

• Excellent English communication skills (spoken and written)
• Open to Undergraduates, Graduates, and Postgraduates
• Freshers and experienced candidates welcome
• Must be flexible with night and rotational shifts
• Strong interpersonal and customer-handling skills