Job Title: Pre-Sales & Guest Relations Executive Real EstateLocation: Bangalore
Experience: 25 Years (Real Estate preferred)
Employment Type: Full-Time
Job SummaryWe are looking for a dynamic and customer-focused Pre-Sales & Guest Relations Executive to manage inbound leads, handle client interactions, and deliver an exceptional customer experience. The role involves being the first point of contact for prospective buyers and ensuring a seamless journey from inquiry to site visit.
Key Responsibilities- Handle inbound and outbound calls to qualify leads and generate site visit opportunities
- Manage walk-in clients and ensure a professional and welcoming experience at the sales office
- Maintain and update lead data in CRM systems
- Coordinate with the sales team for site visits and follow-ups
- Provide accurate project information and address customer queries
- Ensure timely follow-ups to maximize lead conversion
- Maintain reception area standards and guest handling protocols
- Assist in organizing site visits, events, and customer engagement activities
Key Skills Required- Excellent communication and interpersonal skills
- Strong customer service orientation
- Basic knowledge of CRM tools
- Good coordination and follow-up skills
- Presentable and professional demeanor
Qualifications- Prior experience in real estate pre-sales, customer service, or front office is preferred
