Job Summary
We are seeking a highly motivated and technically proficient Pre-Sales Engineer with expertise in Cybersecurity and Networking solutions. The ideal candidate will work closely with the sales team to understand customer requirements, design appropriate solutions, conduct technical presentations, and support the sales cycle from opportunity identification through project handover.
The role requires strong technical knowledge of network infrastructure, cybersecurity technologies, solution architecture, and customer engagement skills.
Key Roles & Responsibilities
1. Customer Requirement Analysis
- Meet prospective customers to understand their business and technical requirements.
- Gather, analyze, and document customer needs, challenges, and objectives.
- Conduct site visits and technical assessments when required.
2. Solution Design & Proposal Development
- Design technical solutions that align with customer requirements.
- Prepare technical proposals, solution architecture, BOM (Bill of Materials), and cost estimations.
- Collaborate with engineering, product, and delivery teams to develop customized solutions.
3. Product Demonstrations & Presentations
- Deliver product presentations, demonstrations, and proof-of-concept (POC) sessions.
- Explain technical features, benefits, and competitive advantages to customers.
- Address technical queries during meetings and presentations.
4. Sales Support
- Support the sales team throughout the sales cycle.
- Participate in customer meetings, RFP/RFQ/RFI responses, and tender submissions.
- Assist in preparing quotations and commercial proposals.
5. Technical Consultation
- Act as a trusted technical advisor for customers.
- Recommend solutions based on industry best practices and customer requirements.
- Provide technical guidance on implementation, integration, and scalability.
6. Competitive Analysis
- Analyze competitor products, technologies, and market trends.
- Develop strategies to position products effectively against competitors.
- Maintain knowledge of emerging technologies and industry developments.
7. Proof of Concept (POC) & Testing
- Plan and execute proof-of-concept activities.
- Validate solution feasibility and performance.
- Document findings and present results to customers.
8. Documentation & Reporting
- Prepare technical documentation, solution designs, and implementation plans.
- Maintain records of customer requirements and project discussions.
- Generate pre-sales activity reports and forecasts.
9. Stakeholder Coordination
- Coordinate with sales, product development, implementation, and support teams.
- Ensure smooth transition from pre-sales to project delivery.
- Facilitate communication between customers and internal technical teams.
Key Skills Required
- Strong technical knowledge of products and solutions.
- Excellent presentation and communication skills.
- Solution design and problem-solving abilities.
- Customer-facing and relationship management skills.
- Proposal writing and documentation expertise.
- Knowledge of RFP/RFI/RFQ processes.
- Negotiation and influencing skills.
- Project coordination and stakeholder management.
Required Technical Skills
Networking
- TCP/IP, DNS, DHCP
- Routing & Switching
- VLANs, VPNs
- Wireless Networking
- SD-WAN
- Network Monitoring & Troubleshooting
- Data Center Networking
Cybersecurity
- Firewalls
- IPS/IDS
- Endpoint Security
- SIEM
- DLP
- IAM
- NAC
- Email Security
- Web Security
- Cloud Security
- Vulnerability Assessment & Risk Management
Vendors/Technologies (Preferred)
Experience with one or more of:
- Cisco Systems
- Fortinet
- Palo Alto Networks
- Check Point Software Technologies
- Juniper Networks
- Sophos
- Microsoft
- Aruba
Preferred Certifications
- CCNA
- CCNP
- NSE Certification
- PCNSA
- CEH
- CompTIA Security+
Educational Qualification
- Bachelor's Degree in Engineering (B.E./B.Tech) – Computer Science, Information Technology, Electronics & Communication, or related field.
- Relevant cybersecurity or networking certifications are preferred.
