PRE & POST SALES ENGINEER

Company Description

Jiva Innovative Automations Pvt. Ltd is a leading manufacturer, supplier, trader, and service provider specializing in high-quality Heavy Duty Machines, including Light Crane Systems, Chain Hoists, and Industrial Manipulators, Atlas Copco Power Tools. Known for delivering energy-efficient, durable, and high-performance products, the company also provides exceptional crane maintenance services executed by skilled technicians using advanced tools. Their operations are supported by an ultra-modern infrastructure, equipped with the latest machinery and organized into manufacturing, packaging, quality testing, and sales units. Guided by a customer-centric approach and transparent business practices, Jiva has built a strong reputation and a vast clientele. Jiva represents very well known globally acclaimed manufacturers in India.

Role Description

This is a full-time, on-site role for a Pre & Post Sales Engineer located in Bengaluru. The role involves providing technical support to clients, managing pre-sales and post-sales processes, preparing techno-commercial quotes, and addressing customer inquiries. You will also collaborate with internal teams to deliver tailored solutions, ensure customer satisfaction, and assist in maintaining relationships with clients by providing exceptional customer service by working with the execution teams.

Explore opportunities, drive sales inquiries to be addressed by the field sales team. You will work on the B2B portals for sales inquiries.

You are also expected to become proficient in use of tools, use of AI etc in your day-to-day functions. The techno-commercial quotes by you would include BoM, incorporating technical drawings, and will be structured professionally.

This is more of a desk bound job. Our office is located in Rajarajeshwari Nagara, Bengaluru.

Qualifications

• Sales Engineering and Sales skills to understand technical solutions and drive business opportunities.
• Technical Support and Customer Service expertise to address client needs and provide effective solutions.
• Strong Communication skills to interact with clients and internal teams clearly and professionally.
• Problem-solving skills and the ability to work collaboratively in a team environment.
• Bachelor's degree in Engineering or a related field is preferred.
• Diploma candidates and BSc with Electronics are also welcome to apply.
• Knowledge of industrial automation and crane systems is an advantage.
• Proficient in using technical tools, with a proactive and customer-oriented approach.