PRC Support - Senior Associate

Job Title: Pursuit Resource Center Support - Senior Associate

Job Summary:

The Global Deals Hub provides support to the firm's small and medium sized deals - saving time, driving efficiency and ensuring client servers have access to a broad range of well received and accurate materials to leverage in their pursuit efforts. This role actively supports our pursuit innovation strategy and contributes directly to the products and services to make pursuit efforts more effective.

As part of the Global Deals Hub, the Pursuit Resource Center team is responsible for driving pursuit excellence across their domain (Service Line, Region, Sector), with a focus on empowering and supporting self-service pursuit teams. The PRC team require sponsorship from domain leadership and alignment with their strategic priorities. They act as a brand ambassador to ensure that EY's pursuit self-help strategy meets the needs of pursuit teams.

The PRC team maintains EY's curated global library of best practice pursuit content, PRC tools, and enablers, as well as providing high-touch pursuit support. The PRC team works closely with business leadership and internal functions to drive adoption of PRC products and services and co-develop pursuit self-help materials to meet the content needs of the business. Ongoing stakeholder engagement with region, service line, and sector leadership is a critical part of the team's success.

Some roles may be filled on rotation by a client server from the business for a defined period of time, as agreed with domain leadership.

Essential Functions of the Job:

• Is responsible for executing pursuit excellence across their domain (Service Line, Region, Sector).
• Acts as a brand ambassador to ensure that pursuit self-help strategy meets the needs of pursuit teams they work with.
• Work with PRC Leadership to increase awareness and adoption of EY's pursuit self-help products and services with domain teams and requestors.
• Shares knowledge, best practices, and lessons learned with colleagues, and support presentations and training on pursuit excellence.
• Actively contribute content and expertise to in-scope RFPs and proposals, ensuring high-quality responses including quality reviews of team members and applying leading practices and lessons learned.
• Assist with pursuit content processes (outreach, harvesting and curation) to ensure materials align with business priorities and can be used effectively by pursuit teams and SMR networks
• Contributes to and maintains EY's curated global library of best practice pursuit content, PRC tools, and enablers, as well as providing high-touch pursuit support
• Support PRC leadership to build relationships with stakeholders, co-deliver practical solutions and actively promote the value and impact of the PRC
• Works with PRC leadership and others to deliver initiatives and on day-to-day delivery
• Ensure inputs to KPI's/metrics are updated and without error
• Identify and share opportunities for continuous improvement, including ways to innovate, optimize, and enhance EY's pursuit self-help resources.

Supervision Responsibilities:

This role has no supervisory responsibilities and no direct reports.

Knowledge and Skills Requirements:

Essential

• Act as brand ambassador, promoting the PRC in various forums
• Collaboration & Relationship Building: Ability to engage effectively with pursuit teams to understand needs and deliver practical support
• Content Management: Skilled in curating, maintaining, and updating pursuit content, tools, and enablers so they remain accurate, relevant, and easy to access
• Teamwork and collaboration: Works collaboratively, supports projects, supports colleagues and contributes to overall team success
• Foundational knowledge of AI uses tools with guidance to build proficiency and confidence
• Execution and delivery: Work with leadership to help produce high-quality, brand-aligned pursuit materials (e.g., proposals, RFP responses, templates) with accuracy and attention to detail
• Problem solving & Analytical thinking: Identifies gaps or issues in pursuit support, suggests practical solutions
• Adaptability and continuous improvement: Adapts and readily adopts new tools/processes, seeks ways to improve efficiency and share lessons learned
• Project management execution skills, delivering projects, and working with virtual teams across geographies
• Communication & Presentation Skills: Communicates clearly in writing and verbally to support pursuit teams and contribute to deliverables

Desirable

• SharePoint skills
• Marketing communications, editorial/proof-reading skills
• Excellent project management and time management skills

Other Requirements:

• From time to time, internal and external obligations may require working after normal business hours.

Job Requirements:

Education:

• University/Bachelors degree, Masters Degree Preferred (MBA)

Experience:

• 2-5 years experience with significant recent experience in a sales/bid/pursuit/pre-sales capacity
• Experience working in a cross-border, multi-cultural environment
• Knowledge of the bid process, content management, basic SharePoint