Practice Manager Migration

Veeva Systems is looking for a Migration Practice Manager to become a leading member of our India Services team. In this role, you will provide migration solutions for our global project teams, implementing Veeva Vault R&D applications and Vault Platform cloud solutions for companies in the life sciences industry. You will lead customer migration implementations by providing expertise with data and document content migrations, Vault API, Vault migration tools, and Vault platform best practices.

You will act as a customer advocate, working closely with other Veeva teams (Services, Product, Sales, Strategy) to ensure customer success today and in the future. You will be accountable for migration practice management, services delivery, people, and operational excellence across our R&D customer base and various Vault applications.

This is a remote, full-time permanent role with Veeva.

What You'll Do:

• Lead migration services for our clients in the US and Europe.
• Manage a diverse team of leaders, architects, project managers, and consultants.
• Be a trusted advisor to customers on migration methodology, approach, and leading practices.
• Build and manage people for their personal and professional development.
• Establish and ensure adherence to methods and tools.
• Create and manage delivery, team management tools, templates, and estimators.
• Help create proposals, and collaborate with account teams, engagement managers, and practice teams during the sales process.
• Work with other practice areas for customer success and develop new offerings.

Requirements:

• 8+ years of hands-on implementation experience of packaged software and/or cloud applications for the life sciences R&D space and/or content management systems (e.g., Documentum, Trackwise, SharePoint, etc.).
• 3+ years of consulting experience as part of global customer delivery projects.
• Managed technical delivery in a global setting.
• Proficiency with one or more data engineering/management platforms, tools and/or utilities: database/SQL development, Python, AWS, etc.
• Built and managed a team of consultants.
• Experience rolling out new services or products.
• Based in Bangalore, Chennai, or Pune.

Nice to Have:

• Data and content migration experience.
• Proficiency in one or more pharmaceutical R&D domain areas such as Regulatory, Clinical, Quality, etc.