Position Overview
We are seeking a dynamic and experienced Cloud Engineering Practice Manager to lead our pre-sales and practice development initiatives. This strategic role combines technical expertise in cloud engineering, DevOps, and SRE with strong business acumen to drive growth, build client relationships, and deliver innovative solutions. The ideal candidate will be a thought leader who bridges the gap between technical capabilities and business outcomes while working across multiple geographies.
Key Responsibilities
Pre-Sales Leadership & Business Development
- Lead all pre-sales activities including preparation of proactive proposals for existing and prospective customers, ensuring alignment with client needs and organizational capabilities.
- Prepare comprehensive proposals and respond to RFQ/RFP/RFI for cloud engineering, DevOps, and SRE engagements with compelling value propositions.
- Lead capability presentations and technical demonstrations with new customers, showcasing the organization's expertise and differentiators.
- Collaborate closely with senior sales stakeholders across different geographical regions to effectively present cloud, DevOps, and SRE capabilities to new and existing customers.
- Partner with pre-sales teams, account leadership, regional sales stakeholders, and cloud architects to drive proposal creation and RFP/RFI responses.
Innovation & Market Differentiation
- Proactively create accelerators, frameworks, and tools that differentiate the organization in the market and deliver tangible value to customers.
- Collaborate with the AI team to develop and integrate AI-powered solutions within cloud engineering, DevOps, and SRE offerings.
- Stay abreast of latest market trends, emerging technologies, and industry best practices to devise effective Go-To-Market (GTM) strategies.
- Own and maintain capability presentations, case studies, and success stories to support sales initiatives, ensuring content remains current and compelling.
Project Delivery & Team Management
- Upon successful proposal win, lead team setup, project kickoff, and initial phase management until the engagement is fully streamlined and operational.
- Work effectively across multiple geographies, adapting to different time zones and cultural contexts as needed.
- Foster a collaborative team environment, mentoring team members and promoting continuous learning and professional development.
Governance & Reporting
- Provide regular status updates to leadership on proposal progress, pipeline health, and win/loss analysis through established reporting mechanisms.
- Track and monitor all proposals, RFP/RFQ activities to ensure progress aligns with plan; proactively identify issues and escalate to account leadership for timely resolution.
- Create and maintain detailed project plans for all proposal activities, capability presentations, and client engagements.
Required Technical Expertise
- Strong hands-on experience with major cloud platforms (AWS, Azure, Google Cloud Platform) and hybrid cloud architectures
- Deep understanding of DevOps practices, CI/CD pipelines, infrastructure as code (Terraform, CloudFormation, Pulumi)
- Expertise in Site Reliability Engineering (SRE) principles, observability, and production excellence
- Knowledge of containerization technologies (Docker, Kubernetes) and microservices architecture
- Understanding of cloud security, compliance frameworks, and FinOps principles
- Familiarity with AI/ML integration in cloud operations and AIOps practices
Qualifications & Experience
- Bachelor's or master's degree in computer science, Engineering, or related field
- 10+ years of experience in IT with at least 5 years in cloud engineering and DevOps
- 3+ years of experience in pre-sales, practice management, or technical leadership roles
- Proven track record of winning large-scale cloud transformation and DevOps engagements
- Relevant cloud certifications (AWS Solutions Architect, Azure Solutions Architect, GCP Professional Cloud Architect) preferred
- Experience working with global clients and cross-functional teams across multiple geographies
Essential Skills
- Excellent communication and presentation skills with the ability to articulate complex technical concepts to diverse audiences
- Strong proposal writing and storytelling abilities
- Strategic thinking with ability to translate market trends into actionable business strategies
- Exceptional stakeholder management and relationship-building capabilities
- Results-driven mindset with strong analytical and problem-solving skills
- Ability to work collaboratively in a team environment while also being self-motivated
- Commitment to continuous learning and staying current with evolving technologies