Power Automate Desktop Support

• Triages and provides technical expertise in resolving complex product issues
• Documents sequence of events related to resolving customer technical issues
• Experience in developing / Supporting the Power Apps processes / bots
• Test, organize and report the progress of on-going issues on regular basis
• Prepare and summarize customer input/comments on product features/capabilities for product marketing and planning
• Having an understanding/experience in Automation Anywhere bot development is preferred
• Support the Hyper care period after the go-live.

Qualifications:

• Hands on Experience with Power Automate Desktop is must for this position.
• Min 5+ yrs overall experience
• Developed at least 10+ Power Automate Desktop (PAD) flows
• Have an experience in SQL data queries with/without PAD flows.
• Knowledge in any other programming languages (Java / .Net / Python / Angular JS/ Node.JS)
• Knowledge in other RPA tools (UiPath / Blue Prism / Automation Anywhere)
• Certifications on Microsoft Power Platform (Power Automate Desktop / Power Apps ...)
• Experience in Support projects

Basic:

• Bachelor s degree in business or related field
• 4+ years of support experience on Microsoft Power apps
• Certification regarding Power Apps and Power Platform
• Understands basic Internet and client/server architectures
• Ability is work in the shift models (afternoon / night shifts)

Preferences:

• Experience working with development teams preferred
• Experience in systems implementation, business analysis