Notice period : Immediate-30 days
Experience: -6yrs-13 yrs
Location: Bangalore , Mumbai, Chennai, Coimbatore, Hyderabad, Kolkata, Coimbatore , Noida
We are seeking a skilled Microsoft Copilot Developer to design, build, deploy, and optimize AI-powered assistants (copilots) that enhance productivity and automate business processes across our organization. The ideal candidate will have hands-on experience with Microsoft Copilot Studio and the broader Power Platform, enabling seamless conversational AI experiences grounded in enterprise data.
Key Responsibilities
- In-depth, hands-on knowledge of Power Apps (Canvas and Model-Driven apps).
- Design, build, and maintain custom applications using Power Apps (Canvas and Model-Driven) to meet specific business requirements.
- Strong understanding of Microsoft Dataverse as a core data source and its administration features (security roles, views, forms, dashboards).
- Experience with Power Automate (Flow) for workflow automation.
- Manage the Application Lifecycle Management (ALM) processes, including development, testing, deployment (using solutions and Azure DevOps pipelines), and governance of the Power Platform environment.
- Develop and deploy AI agents within Microsoft Copilot Studio, integrating them with Microsoft 365 applications like Teams, SharePoint, and Dynamics 365.
- Design conversational flows and user experiences (UX) for optimal agent interaction using natural language processing (NLP) concepts and prompt engineering.
- Integrate Copilot solutions with external data sources and systems using Power Automate, custom connectors, and REST APIs, ensuring robust data exchange.
- Leverage Generative AI capabilities and Retrieval-Augmented Generation (RAG) to ground copilot responses in the organization's knowledge base, ensuring accuracy and relevance.
- Collaborate with stakeholders to gather requirements, identify use cases, and translate business needs into technical specifications for AI solutions.
- Implement security and compliance best practices within Copilot solutions, managing data access and ensuring governance across M365 and AI deployments.
- Monitor, test, and fine-tune AI models and conversational flows to ensure performance, accuracy, and user satisfaction.
- Provide technical support and documentation for deployed Copilot solutions, and potentially mentor internal teams on AI adoption.
Required Skills and Qualifications
- Proven experience in automation, AI development, or low-code platforms, with hands-on experience in Microsoft Copilot Studio.
- Strong understanding of conversational AI design and NLP concepts.
- Proficiency in Microsoft Copilot Studio (topics, entities, variables, actions).
- Hands-on experience with Power Platform components, including Power Automate, Power Apps, and Dataverse.
- Familiarity with Microsoft Azure AI services, Azure OpenAI, and related APIs.
- Experience in building and consuming custom connectors and integrating with REST APIs.
- Strong analytical abilities and problem-solving skills to troubleshoot complex AI-related issues.
- Excellent communication skills, with the ability to explain complex AI concepts to non-technical stakeholders
