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• Provide technical support for Microsoft Power Apps and Power Automate
• Troubleshoot customer issues via calls, chat, email, and screensharing
• Resolve application and platform-related technical problems
• Work in a 24x7 rotational shift environment (APAC, EMEA, Americas cycles)
• Support global customers with timely issue resolution
• Follow support processes and ensure high-quality service delivery
• Collaborate with internal teams for complex issue resolution
• Maintain documentation of issues and solutions
Logicplanet IT Services (India) Pvt. Ltd., incorporated in 2007 and headquartered in Hyderabad, operates as a software publishing, consulting, and IT solutions provider. The company delivers enterprise technology services including software development, digital transformation, and IT staffing solutions. With expertise in areas such as embedded systems, QA automation, ERP, and cloud technologies, Logicplanet supports global clients by combining technical innovation with workforce solutions, positioning itself as both a technology partner and a recruitment facilitator.
Job ID: 147064569