Post-Sales Executive

Table N Beyond provides luxury linen and amenities to hotels, including bedding, bath linen, banquet essentials, restaurant napkins, and trolleys. As a comprehensive solution provider, the company is dedicated to meeting the diverse and high-quality needs of the hospitality sector. By offering premium products, Table N Beyond ensures that hotels can deliver an exceptional experience for their guests.

This is a full-time hybrid role for a Post-Sales Executive, based in Ernakulam, with opportunities for remote work on occasion. The Post-Sales Executive will oversee client relationship management, address customer inquiries, assist with product issues, ensure timely delivery of services, and provide support after sales are made. Regularly liaising with customers, providing feedback to internal teams, and ensuring customer satisfaction are key duties of the role.

• Client Relationship Management and Customer Support skills
• Problem-Solving and Issue Resolution skills
• Proficiency in communication and interpersonal skills
• Organizational and time management skills to handle multiple tasks effectively
• Basic understanding of the hospitality industry is advantageous
• Proficiency in MS Office and ability to use customer relationship management (CRM) tools
• Ability to adapt to a hybrid working environment and handle both on-field and remote tasks