Job Description

Senior Associate – Omnichannel Content Operations

Location: Hyderabad, Amgen India

Key Responsibilities:

▪ Develop and produce digital content across formats such as social media assets, short-form video, graphics, web content, POC, EMR and multimedia materials

▪ Adapt content for different platforms and audiences, ensuring consistency in tone, style, and messaging

▪ Leverage AI tools (e.g., generative text, image, and video tools) to support ideation, asset creation, and content optimization

▪ Review and refine AI-assisted outputs to ensure quality, accuracy, and brand alignment

▪ Manage and organize digital assets, ensuring proper version control and accessibility

▪ Support content publishing workflows

▪ Stay current on digital content trends, emerging formats, and AI capabilities

Preferred Qualifications:

▪ Experience using AI tools for content creation (e.g., generative AI platforms, automation tools)

▪ Familiarity with content management systems (CMS) and digital asset management tools

▪ Experience with design and video editing tools  

▪ Basic understanding of digital analytics and content performance metrics

▪ Experience working in fast-paced, cross-functional environments

▪ Good working knowledge of Adobe creative tools, including AI-enabled features for content adaptation.

▪ Familiarity with CMS, digital asset management and enterprise content workflow systems

▪ Bachelor's degree in design, Visual Communication, Marketing, Communications or a related field, or equivalent practical experience.

▪ Relevant certifications or diplomas in design or digital content tools are a plus

▪ Experience: 2–5 years of experience in graphic design, content production, digital asset adaptation or creative operations, preferably in pharmaceutical, healthcare, regulated or agency environments