POOL - Data Management Technician, NCMBC

2-4 Years

Posted 2 hours ago
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Job Description

Pool Details

Candidate(s) recommended for hire are subject to a criminal background check.

First Section

Pool Title POOL - Data Management Technician, NCMBC Pool Number S91-26 Announcement Summary

Fayetteville Technical Community College is recruiting for a new member to join our North Carolina Military Business Team and now accepting applications for a Part-time Data Management Technician.

The Data Management Technician will provide technical expertise, assistance, and management of database systems for the North Carolina Military Business Center (NCMBC); to maintain the NCMBC's statewide client management database; to assist staff in research, data analysis, and special projects.

This is a continuous recruitment pool not specifically advertised.

The pool is continuous in order to develop a qualified pool of interested candidates.

We invite applications to be submitted for potential openings.

Duties

Essential Duties—Duties may include, but are not limited to, the following:

Support the Technology Systems Coordinator with the management of data entry and hygiene of NCMBC's internal client management software and database system (Salesforce) with over 74,000 records.
Operate client management software systems to update and maintain data files operate associated peripheral equipment.
Identify and correct duplicate, incomplete, or inaccurate records in Salesforce.
Standardize data formats (e.g., phone numbers, addresses, email fields).
Assist the Technology Systems Coordinator with data sets to import, export, and update data.
Maintain data integrity by validating and enforcing naming conventions.
Perform regular data audits and quality checks.
Merge and deduplicate account, contract, and NCMBC client records.
Collaborate with NCMBC team members to ensure data accuracy.
Document data cleaning procedures and maintain data governance standards.
Support the Technology Systems Coordinator to monitor data health.
Support integration of clean data across connected systems.
Compile and format external data sets for entry into Salesforce (event data, etc.)
Coordinate with the Technology Systems Coordinator for suggested data validation rules to prevent bad data entry.
Inform Technology Systems Coordinator of data trends to identify recurring quality issues.
In support of the Technology Systems Coordinator, support and test client management system for projects and other duties as assigned.
Test and debug, in support of the Technology Systems Coordinator, projects as they are developed for production. Research complex problems and discrepancies in records and data management sets.
As requested by the Technology Systems Coordinator, research awarded contracts and communicate with NCMBC staff and Salesforce system to identify companies that have received contract awards and close out open-solicitations with awarded information.
Analyze and provide statistical data, in coordination with the Director of Operations – NCMBC and the Technology Systems Coordinator – NCMBC, related to the NCMBC.
Provide technical support, information, and data entry to internal NCMBC team as requested by Technology Systems Coordinator.
Provide event-related support, as needed to the Director of Operations – NCMBC.
Limited daytime and overnight travel required
Perform other duties as needed or assigned.

Minimum Qualifications

An Associate's degree or higher from an accredited college or university in Business, Computer Information Systems, or related field or equivalent work experience.
Work experience in managing computer applications software, as well as word processing, spreadsheet, and database applications.
Must possess a valid driver's license with good driving record, and ability to frequently drive FTCC vehicles.
Combination of education or experience equivalent to two years of business, data research, and/or application software systems management.
Advanced skills in word processing and spreadsheet programs.

Preferred Qualifications Full or Part Time Part Time Special Instructions to applicants

NOTE: All applicants under consideration for employment at Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied.

Three (3) Professional References Are Required.

Announcement Details

EEO Statement

The Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.

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