Job Position: PMS Analyst Medical Devices Complaints Handling
Job Description: To handle medical device customer allegations in complaints management system . Candidate with knowledge on Medical devices usage, Medical devices reporting including post-market surveillance (PMS)
Roles and Responsibilities:
- To work on medical devices Complaints handling Process.
- Work with lead in completing daily assignation
- Organize and manage daily work allocation
- Complaints remediation using work instruction, compliance to process
- To drive efficiency and continuous improvement.
- Collaborate with of cross function team (CFT) such as Intake, MDR, Investigation to execute the project and initiative.
- Daily status to lead associate
Skills:
- 2 to 7 years of experience in Medical devices complaints handling or any PMS activities
- Working knowledge of appropriate global medical device regulations, requirements, and standards such as: CFR Parts 803, 806 and 820, ISO 13485, ISO 14971
- An excellent communicator, both written and verbal
- Adopt to cross cultural differences
- Ability to work in a timeline driven environment
Total working experience (TEX): 2 to 7 years
Relevant experience (REX): 2+ years
Additional info : Immediate joiners will be given preference
Position location: Madurai
