Job Description
Location: Bangalore/Pune
CUSTOMER PROJECT MANAGER:
- Manageprojectstodelivercustomerbusinessoutcomesfortransactionalandsubscription projects
- Provide leadership ,hold customers and the project team accountable to deliver projects on time, within budget with high quality, while achieving customer satisfaction
- Perform overall project-level planning and lead execution
- Provide vision ,strategy and business objective alignment to lead end-to-end project implementation
- Responsible for project metric tracking, and managing project financials and profitability
- Identify opportunities for additional business and provide input to presales and renewal evaluation
- Identify risk, issues and develop risk response strategy
- Lead the execution of contract Change Management process
- ManagePartnerdeliveryandcommercialswhen3rdpartytechnicaldeliveryresourcesare engaged on program
- Build Cisco's project community by sharing lessons learned, best practices and participating in the PM Role Community
Job Description - Grade Specific
Role Specific Responsibilities:
- Implement project structure and process to enable the delivery team to achieve on time, within
budget, high-quality business outcomes for Cisco Customers
- Ensure scope and Change Management are in place for the project duration
- Ensure key stake holder status reporting
- Risk, issue ,communications management
- Mentor junior Project Management team members
- Participation lead internal strategic or process improvement initiatives
