Summary
Our Professional Services team partners with P&C insurers worldwide to implement Guidewire's cloud platform and deliver measurable business outcomes. We sit at the intersection of technology, insurance, and consulting, helping customers modernize their core systems and unlock the value of cloud, data, and AI. We collaborate across Product, PDO, and Go-To-Market teams in a culture that values determination, continuous improvement, and inclusive, global teamwork.
Job Description
As a Consultant in Professional Services, you will lead complex, multi-workstream cloud and SaaS transformations, guiding customers through the full delivery lifecycle from inception to go-live and beyond. You will combine strong Agile delivery, program governance, and financial acumen with a growth mindset around AI, automation, and cloud delivery. Your work will directly support Professional Services FY26 priorities to cut implementation effort and time, scale AI-enabled services, and drive profitable, high-value customer outcomes.
What You'll Do
- Lead end-to-end delivery of complex Guidewire cloud or SaaS implementation and transformation programs, overseeing scope, schedule, budget, quality, and overall customer success across multiple workstreams.
- Run Agile delivery for your engagements, including planning, backlog management, and core ceremonies (stand-ups, reviews, retrospectives), while coordinating distributed, cross-functional project teams.
- Establish and operate effective project governance, including status and risk reviews, steering committees, decision logs, and structured communication with senior customer stakeholders and partners.
- Proactively manage risks, issues, dependencies, and change control to protect margins, utilization, and commercial outcomes, while keeping delivery aligned to customer value and Professional Services VPMOM goals.
- Collaborate closely with system integrators and third-party partners, driving clear roles, accountability, and design authority to improve SI-led program outcomes and overall implementation quality.
- Use tools such as Jira or Rally, Confluence or SharePoint, and Microsoft Project to track progress, maintain delivery transparency, and support data-driven decision-making.
- Contribute to scaling repeatable, AI-enabled delivery methods and offerings that reduce implementation effort and time, and support Guidewire's ambition to revolutionize services execution and accelerate cloud adoption.
- At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AIempowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.
What you'll bring
Required
Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.
- Significant experience leading complex technology implementation or transformation projects (ideally SaaS or cloud) in a customer-facing consulting, delivery, or program management role.
- Strong understanding of Agile delivery practices and project governance, with hands-on experience running core ceremonies and coordinating cross-functional, distributed teams.
- Proven track record managing scope, schedule, budget, and quality across multi-workstream projects, including risk and issue management, change control, and commercial awareness (e.g., margins, utilization, and project financials).
- Exceptional communication, facilitation, and stakeholder management skills, with the ability to build trusted relationships with senior customer leaders, partners, and internal teams.
- Experience collaborating with or managing system integrators and third-party partners on large-scale programs.
- Proficiency with delivery and tracking tools such as Jira or Rally, collaboration platforms such as Confluence or SharePoint, and project planning tools like Microsoft Project.
- Growth mindset with high learning agility, especially around AI, automation, and cloud delivery methods, and a commitment to inclusive, respectful collaboration in a global environment that values determination, collaboration, and continuous improvement.
Preferred
- Experience delivering or consulting on large-scale core systems or cloud transformations in the P&C insurance or broader financial services domain.
- Background working in or with Professional Services organizations, including familiarity with utilization, margin, and revenue/mix optimization.
- Prior involvement in defining or scaling repeatable offerings, accelerators, or methodologies (e.g., AI-enabled migration approaches, automation of implementation tasks).
- Bachelor's degree in a relevant field (Engineering, Computer Science, Information Systems, Business) or equivalent practical experience.
Your Impact
We believe in clarity and setting you up for success. In your first six months, you will take ownership of one or more Guidewire cloud or SaaS implementation projects, establishing governance, aligning stakeholders, and building a clear delivery plan that reduces implementation effort and time while safeguarding quality and commercial outcomes in line with Professional Services FY26 targets.
You will apply Agile delivery, AI-enabled methods, and automation to streamline execution, improve predictability, and help customers realize value from Guidewire's platform fastersupporting our wider mission to transform how the world's P&C insurers do business.
Over time, your experience and insights will influence how we scale AI-powered services, refine our methodologies, and strengthen our position as the most trusted partner for insurers navigating cloud, data, and AI-driven transformation.
What's in it for you
The people we employ give their all, and in return, we offer flexibility wherever we can, such as:
- Flexible work environment
- Health and Wellness benefits
- Paid time off programs including volunteer time off
- Market-competitive pay and incentive programs
- Continual development and internal career growth opportunities
All roles at Guidewire include an in-person interview experience and an in-person orientation for new hires, helping you build meaningful relationships and immerse yourself in our culture from day one.
About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
