DV360 Platform Support Specialist
Location: Hyderabad & Gurgaon
Experience: 4–7 Years
Notice Period: Immediate to 30 days preferred
Role Overview
We are looking for a DV360 Platform Support Specialist with strong hands-on experience in Google Marketing Platform (GMP) tools.
In this role, you will support clients and internal teams by resolving campaign, platform, and billing-related issues while ensuring smooth execution across DV360 and other Google 360 platforms.
Key Responsibilities
- Provide platform support for DV360 and other Google 360 tools.
- Troubleshoot campaign performance and technical platform issues.
- Support clients and internal teams via email, chat, and calls.
- Handle platform and billing-related queries.
- Guide users on best practices and platform features.
- Resolve technical issues and escalate complex cases when required.
- Collaborate with product, engineering, and cross-functional teams.
- Support account migrations, bulk uploads, and platform updates.
Required Skills
- Hands-on experience with DV360 (mandatory).
- Knowledge of CM360, SA360, or Google Ads.
- Experience in programmatic advertising or ad operations.
- Strong troubleshooting and analytical skills.
- Excellent communication and client-handling ability.
Good to Have
- Experience with billing or invoicing support.
- Knowledge of SQL, HTML, or JavaScript.
- Understanding of Real-Time Bidding (RTB).
- Google platform certifications (DV360, CM360, etc.).
Eligibility Criteria
- Graduate in any discipline.
- 4+ years of total experience.
- Minimum 2 year hands-on DV360 or similar platform experience.
Key Skills
DV360, CM360, SA360, Google Ads, Programmatic, Ad Operations, GMP, Campaign Manager, Platform Support, RTB
If Interested share cv at [Confidential Information]
