Platform Specialist

Who We Are:

We are a Digital Customer Experience organization, with comprehensive coverage of IT Services from Traditional Services to Next-Gen Digital Services. At TELUS Digital, we focus on lean, agile, human-centered design. We have been in the technology business since 2002, with HQs in California, USA. TELUS International also invests in R&D where innovators, researchers, and visionaries collaborate to explore emerging customer experience tech to disrupt the future.

We are about 70,000 employees working across 35 delivery centers across Asia, Europe, North America & Nearshore in Central America & Canada.

We are focused on enabling Digital Transformation for our customers by driving Innovation & Automation through self-service options like AI Bots, Robotic Process Automation, etc. for hyper-personalized, secure, on-demand, and elastic solutions. Our workforce is connected to driving customer experience in Media & Communications, Travel & Hospitality, eCommerce, Technology, Fintech & Financial Services & Healthcare domains.

How we Help you Grow:

Our development programs are designed to promote technical growth and enhance leadership and relationship skills across individuals. To stimulate your career growth, a vast array of in-house training programs are listed below, but not limited to:-

• Trending technical skills

• Business domain & customer interaction

• Behavioral & effective communication.

• Transparent work culture to lift your ideas & initiatives at the enterprise level & investment to execute successfully.

Your role:

• Lead execution of platform build and migration on GCP using services like Google Compute Engine and Google Cloud Filestore
• Review and approve IaC (Terraform) code, PRs, and deployment patterns
• Define and enforce platform engineering standards and best practices
• Architect and guide implementation of CI/CD pipelines using GitHub Actions
• Support migration of pipelines from Azure DevOps Server / Jenkins
• Troubleshoot complex platform, infrastructure, and deployment issues
• Collaborate with architects, DB teams, and SRE teams for seamless delivery
• Ensure adherence to security, governance, and compliance standards
• Mentor and guide senior platform engineers

Required Skills and Experience:

• 8–10 years of experience with strong cloud engineering expertise (GCP preferred)
• Hands-on experience with Terraform / IaC and CI/CD pipelines
• Strong knowledge of Windows/Linux systems and cloud infrastructure
• Experience with GitHub Actions or similar CI/CD tools
• Deep understanding of networking, storage, and compute on cloud
• Experience in data center migrations and replatforming projects
• Strong troubleshooting and leadership skills

TELUS Digital Values:

TELUS International recognizes and embraces the importance of values in our ever-changing workplace.

To be successful, all applicants must demonstrate behaviors that are reflective of our values:

● We embrace change and initiate opportunity

● We have a passion for growth

● We believe in spirited teamwork

● We have the courage to innovate

• *TELUS Digital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.