Platform Solutions

PLATFORM SOLUTIONS

In Platform Solutions (PS), we power clients with innovative and customer-centered financial products. We bring the best qualities of a technology player and combine that with the best attributes of a large bank. PS is comprised of four main businesses, underpinned by engineering, operations, and risk management:

Transaction Banking, a cash management and payments platform for clients building a corporate treasury system

Enterprise Partnerships, consumer financial products that companies embed directly within their ecosystems to better serve their end customers

Merchant Point-of-Sale Lending, a platform that provides custom credit financing for home improvement merchants to offer directly to their customers

ETF Accelerator, a platform for clients to launch, list and manage exchange-traded funds

Join us on our journey to deliver financial products and platforms that prioritize the customer and developer experience.

TRANSACTION BANKING OPERATIONS

Transaction Banking Operations is part of Transaction Banking within the Platform Solutions Segment, comprised of below primary functions:

• We enable Sales by providing clients a differentiated experience through their pre-sales and go-live journey, through onboarding, implementation and testing, go live and early-stage support
• We provide best in class service to our clients post go live across all their business needs, including payments and transactions flows across our global payment rails
• We support the build and development of new Treasury Products, Services and Partnerships, alongside Product, Risk and Engineering teams, by handling all Operational process, procedure, and control development

TxB Operations is a growing sub-division, with regional presence in Singapore, Bengaluru, London, New York, Dallas, and Tokyo. All our offices work closely together as a single global team. As this business expands, we will look to increase our global footprint accordingly.

BUSINESS OVERVIEW

Rolling Review team sits within Client OnBoarding (COB) and supports the Know Your Customer processes across a wide range of business areas and products. The Team s primary function is to partner with key stakeholders (Compliance, Sales, Quality Assurance) to perform periodical review of KYC with a focus on efficiency, control, and excellent client service.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Undertaking AML checks to ensure adherence to all Compliance policies, procedures and regulatory obligations
• Responding promptly and knowledgeably to queries from clients, the business and other internal departments
• Risk and issue identification and escalation
• Assisting with identifying, defining and enhancing process efficiencies which will benefit Client Onboarding globally
• Participating in regular meetings with Management, Compliance and Quality Assurance to maintain strong relationships across the board
• Participating in ad hoc onboarding projects as required
• Providing further assistance as may be required within the COB team

SKILLS EXPERIENCE WE RE LOOKING FOR

BASIC QUALIFICATIONS

• 1+ years of relevant experience (Legal Compliance experience, awareness of the client onboarding process or KYC/AML and regulations knowledge beneficial)
• Analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail
• A quick-learner who is able to grasp significant volumes of information within short period of time
• Self-motivated and proactive team player who takes ownership and accountability of projects, has strong organizational skills as well as the ability to effectively manage competing priorities
• Ability to work well in a team environment

PREFERRED QUALIFICATIONS

• Strong problem solving/facilitation abilities
• Mature approach and influential communication skills
• Ability to work independently with limited supervision
• Record of managing multiple priorities/tasks/projects at the same time
• Ability to adapt to change and new challenges