Platform Engineer

Title - Platform Engineer

Type - Contract

Location - Remote

Key Responsibilities

• Lead the deployment and onboarding of enterprise AI tools (e.g., Claude, Lovable, ChatGPT Enterprise, etc.)
• Manage tool configuration, licensing, and user provisioning across AI and SaaS platforms
• Partner with security and IT teams to implement governance, compliance, and access controls for AI tool usage
• Integrate AI tools with existing enterprise systems (e.g., SSO via Okta, identity platforms, internal tooling)
• Own user lifecycle management, including onboarding, permissions, and deprovisioning
• Develop and maintain documentation, usage guidelines, and best practices for internal teams
• Monitor tool adoption, usage trends, and performance; recommend optimizations
• Support vendor coordination, including licensing agreements and feature rollouts
• Collaborate with cross-functional teams to ensure successful enterprise rollout and adoption of AI tools
• Troubleshoot and resolve issues related to platform access, configuration, and integrations

Required Qualifications

• 4–7+ years of experience in SaaS administration, systems administration, or platform engineering
• Proven experience managing enterprise SaaS tools (e.g., Okta, Google Workspace, Microsoft 365, Slack, etc.)
• Hands-on experience with identity and access management (IAM), SSO, and user provisioning
• Experience supporting or deploying new technology platforms in an enterprise environment
• Strong understanding of security, compliance, and governance for SaaS tools
• Ability to manage multiple systems and stakeholders in a fast-paced environment
• Strong troubleshooting, communication, and documentation skills
• Experience deploying or administering AI tools such as Claude, Lovable, ChatGPT Enterprise, Microsoft Copilot, or similar
• Experience with AI tool governance, internal policy creation, or responsible AI practices
• Familiarity with API integrations and automation tools
• Background in cloud platforms (AWS, Azure, GCP) is a plus
• Experience working with vendor licensing models and enterprise procurement processes