Introduction
Job Title:
Platform Architect
Overview:
SymphonyAI is at the forefront of innovation, leveraging cutting-edge artificial intelligence and machine learning technologies to transform industries and drive business growth. As a global leader in AI-powered solutions, we empower organizations to harness the full potential of data-driven insights. SymphonyAI enterprise applications rapidly deliver transformative business value across retail, CPG, financial services, manufacturing, media, Enterprise IT (SymphonyAI Summit) and the public sector. SymphonyAI combines unrivalled AI technology, vertical expertise and industry-specific data and insights into applications that drive the highest value for customers. We are one of the largest and fastest growing AI portfolios. We are on a mission to build a World Class Engineering Team with a high-performance culture.
Job Description
Responsibilities:
Plan and implement the IRIS Platform operations roadmap, including research and development activities.
Automate deployment of the IRIS Platform across Azure, AWS, and on-premise environments (K3s, RKE2).
Support customers and service teams with multiple platform installations.
Conduct monthly audits and vulnerability assessments (DAST), review backups, costs, and access controls.
Build and maintain CI/CD pipelines for microservices projects (Azure DevOps or similar).
Apply and enforce security best practices to meet compliance and address vulnerabilities.
Create and update Helm charts for Kubernetes application deployment.
Oversee database and messaging system operations: configuration, scalability, backups (Postgres, Elastic, Redis, Kafka).
Set up auto-scaling for platform services in Kubernetes environments.
Enhance monitoring tools and alerts (Prometheus, Grafana, PagerDuty).
Serve as the main operations contact for multiple product teams.
Required Skills & Qualifications:
Requirements (Must-Have)
8+ years in commercial IT operations roles
Minimum 3 years with Linux systems
4+ years hands-on with Kubernetes in production
2+ years using Docker containers
4+ years building CI/CD pipelines (Azure DevOps or similar tools)
2+ years using automation tools (Terraform, Ansible)
2+ years working with cloud providers (Azure, AWS, or GCP)
Solid understanding of security best practices; experience with vulnerability management/tools (Acunetix, Snyk, CheckMarx, Trivy)
Proven Troubleshooting Skills And Experience In Root Cause Analysis
Experience working within Agile teams
Compensation & Benefits:
- Opportunity to work with cutting-edge AI technology in a dynamic and innovative environment
- Collaborative and inclusive company culture
- Competitive compensation and benefits package
- Professional growth and development opportunities
Diversity & Inclusion Statement:
We are committed to building a diverse and inclusive team and encourage candidates from all backgrounds to apply.
About Us
SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.
