Job Description
About MetaMorph:
MetaMorph partners with organizations to scale and innovate by putting people at the center of their strategy. With experience across 220+ organizations, we help align talent, enhance capabilities, and build strong employer brands through data-driven insights and end-to-end support.
About our Client:
FMCG company
Role Overview:
● Independently protect product quality, food safety, consumer safety and regulatory compliance.
● Approve or reject raw materials, packaging and finished products
● Maintain HACCP, GMP and food-safety systems
● Ensure compliance with FSSAI and applicable export regulations
● Manage laboratory testing, sampling and product-release processes
● Investigate customer complaints and quality deviations
● Lead root-cause analysis, CAPA and recall readiness
● Conduct internal, supplier and external audit preparation
● Train factory teams on quality and food-safety requirements
● Stop production or block dispatch when product safety is at risk
KPIs:
● Customer complaints
● Product rejection and rework
● Right-first-time percentage Audit scores and audit closures
● CAPA closure time
● Food-safety incidents
● Laboratory testing turnaround time
● Supplier rejection rate
● Hygiene and GMP scores
● Batch-release compliance
Profile:
● Food Technology, Microbiology, Dairy Technology or related qualification
● Approximately 10–15 years in food quality and food safety
● Strong understanding of HACCP, ISO 22000/FSSC 22000, GMP and FSSAI
● Experience in laboratory systems, audits and complaint investigation
● Relevant frozen-food or snacks experience preferred
● Must have the confidence to independently challenge Production Non-negotiable authority: Can hold product, reject material, block dispatch and recommend stopping production.
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