PKWARE & Cyera – Data Scanning & Classification Support Professional

Monitor data scanning and classification jobs across PKWARE SecureData and Cyera platforms.

Identify and resolve failures related to data tagging, encryption, and policy enforcement.

Provide first-line (L1/L2) support for classification rules and access control issues.

Perform patching, software upgrades, and system health checks.

Ensure compliance with data security standards and SLA adherence.

Assist business users with data discovery, classification, and security configurations.

Escalate complex issues to L3 engineering teams and vendor support.