PKWARE & Cyera – Data Scanning & Classification Support (L1/L2 AMS)
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•Monitor PKWARE & Cyera data scanning and classification jobs for errors and failures.
•Provide first-line support for data classification rules and access management issues.
•Troubleshoot data tagging, encryption, and policy enforcement failures.
•Perform regular patching, software updates, and security compliance checks.
•Ensure SLA adherence by proactively managing system performance and issue resolution.
•Assist users with data discovery & security configuration issues.
•Escalate complex issues to L3 engineering teams and vendor support.
Skills & Qualifications:
•2-5 years of experience in application support with a focus on data classification and security frameworks.
•Hands-on experience with PKWARE SecureData & Cyera platforms.
•Knowledge of SQL, Regex, and scripting (Python, PowerShell) for automation is a plus.
In today's market, we observe a distinct duality in technology adoption. On one front, clients are keenly focused on cost containment, while on the other, there is a strong drive to modernize their digital storefronts, aiming to appeal to both consumers and B2B customers alike.
As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation™ playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients.
Job ID: 108521173
