You could be the right candidate if you
- Have a bachelor s degree from a recognized institute
- Have solid foundation in Business Operations
- Have deep functional understanding of Technology and Digital solutions
- Have knowledge and experience in managing Retail Operations within Insurance domain
- Are not intimidated by the rapidly changing customer or distributor expectations and can keep up with constantly evolving technology solutions
- Able to think on your feet to navigate through the ecosystem and deliver solutions
- Are obsessed with providing Customer and Distributor delight moments and can influence stakeholders in the process
- Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers.
- Demonstrate the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing
- Have extensive experience in understanding financials and cost of operating the function
This could be the gig for you if you
- Are passionate about bringing truly consumer centric ideas and products into reality to help customers be healthier; you enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas.
- Thrive in environments that celebrate co-creation and collaboration.
- Have strong technical knowledge on building scalable backend processes
- Are passionate about leveraging new age digital tools and technologies to transform customer experience.
- Like to work in a culture where everyone can see what others are doing
- Take help from others when stuck and encourage others when there are setbacks
- Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer.
- Have 4-7 years of total experience with at least 2+ years domain experience in any of these sectors: health, life, general insurance. Additional experience in insurance core systems, insure tech, health tech would be added advantage